News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.



Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

"Hiccup" when trying to draw a line

Intuos, Intuos Pro, Bamboo, Graphire, etc.
nmerza
Posts: 1
Joined: Sun 19. Jan 2020, 02:44

"Hiccup" when trying to draw a line

Postby nmerza » Sun 19. Jan 2020, 02:55

Hello,

I've had this issue ever since I bought my Wacom Intuos Pro Medium. Whenever I try to draw a continuous line, I reach an area on the drawing surface where the cursor "hiccups" or jumps away from the intended path.

Please see the attached video:

https://imgur.com/a/k7bnkaq

Kind,

N

wacom5
Posts: 1141
Joined: Tue 8. Aug 2017, 14:35

Re: "Hiccup" when trying to draw a line

Postby wacom5 » Mon 20. Jan 2020, 08:24

Hello,
There might be a problem with the pen sensor. You need to Contact Support for additional diagnosis and assistance.
https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com


Return to “Pen Tablets”