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"Hiccup" when trying to draw a line

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Sun 19. Jan 2020, 02:44

"Hiccup" when trying to draw a line

Postby nmerza » Sun 19. Jan 2020, 02:55


I've had this issue ever since I bought my Wacom Intuos Pro Medium. Whenever I try to draw a continuous line, I reach an area on the drawing surface where the cursor "hiccups" or jumps away from the intended path.

Please see the attached video:




Posts: 902
Joined: Tue 8. Aug 2017, 14:35

Re: "Hiccup" when trying to draw a line

Postby wacom5 » Mon 20. Jan 2020, 08:24

There might be a problem with the pen sensor. You need to Contact Support for additional diagnosis and assistance.
Need immediate help? Contact our Support: https://support.wacom.com

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