Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Pen pressure issues with Cintiq 22HD

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Fouffy
Posts: 2
Joined: Tue 14. Apr 2020, 16:51

Pen pressure issues with Cintiq 22HD

Postby Fouffy » Tue 14. Apr 2020, 17:07

Hello,
I have a very disabling issue with my Cintiq. Every two or three strokes, the pen pressure vanish on every software I use.
I have Windows 10 version 1909 and my Wacom driver is up to date, 6.3.38-2

The issue disappeared for a few months a while back, but now it is back more than ever.

Please help me :(
Image

wacom5
Posts: 1055
Joined: Tue 8. Aug 2017, 14:35

Re: Pen pressure issues with Cintiq 22HD

Postby wacom5 » Thu 16. Apr 2020, 09:08

Hi,
Which drawing application are you using and are you using Windows Ink? If you haven't already try disabling Windows Ink from the Calibration Tab in the Wacom Tablet Properties.
Need immediate help? Contact our Support: https://support.wacom.com

Fouffy
Posts: 2
Joined: Tue 14. Apr 2020, 16:51

Re: Pen pressure issues with Cintiq 22HD

Postby Fouffy » Thu 16. Apr 2020, 10:29

Hi, thanks for your answer but I'm afraid I already disabled Windows Ink. I even tried reactivating it without success.

wacom5
Posts: 1055
Joined: Tue 8. Aug 2017, 14:35

Re: Pen pressure issues with Cintiq 22HD

Postby wacom5 » Fri 17. Apr 2020, 07:40

Please contact our support for a deeper troubleshooting and diagnose. https://www.wacom.com/support/contact-support
Need immediate help? Contact our Support: https://support.wacom.com


Return to “Pen Tablets”