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December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

CTH-490 driver problems

Intuos, Intuos Pro, Bamboo, Graphire, etc.
DearCustomer
Posts: 7
Joined: Tue 7. Feb 2017, 23:06

CTH-490 driver problems

Postby DearCustomer » Tue 14. Mar 2017, 19:58

Hi,

I am experiencing inconsistent behaviour from my CTH-490. I have upgraded it to wireless and it has been working plugged or unplugged for a few weeks, although I've had to reboot my laptop from time to time because after waking from sleep it will not find the tablet. Today this happened again, but a reboot didn't "fix" it. The tablet is usable if I plug it in, but if I open Wacom Tablet Properties I get this error:

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Wacom Desktop Center says no tablet is connected... but at the time of the picture the tablet was indeed working with pen and touch (when plugged in).

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I unplugged the tablet now, and it has no functionality when unplugged.


DRIVER/SYSTEM DETAILS:

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Regards

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