New driver posted for Mac, version 6.3.25 now supporting OSX High Sierra. Windows driver is still 6.3.24. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

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CTH-490 driver problems

Intuos, Intuos Pro, Bamboo, Graphire, etc.
DearCustomer
Posts: 6
Joined: Tue 7. Feb 2017, 23:06

CTH-490 driver problems

Postby DearCustomer » Tue 14. Mar 2017, 19:58

Hi,

I am experiencing inconsistent behaviour from my CTH-490. I have upgraded it to wireless and it has been working plugged or unplugged for a few weeks, although I've had to reboot my laptop from time to time because after waking from sleep it will not find the tablet. Today this happened again, but a reboot didn't "fix" it. The tablet is usable if I plug it in, but if I open Wacom Tablet Properties I get this error:

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Wacom Desktop Center says no tablet is connected... but at the time of the picture the tablet was indeed working with pen and touch (when plugged in).

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I unplugged the tablet now, and it has no functionality when unplugged.


DRIVER/SYSTEM DETAILS:

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Regards

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