New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

CTH-490 driver problems

Intuos, Intuos Pro, Bamboo, Graphire, etc.
DearCustomer
Posts: 6
Joined: Tue 7. Feb 2017, 23:06

CTH-490 driver problems

Postby DearCustomer » Tue 14. Mar 2017, 19:58

Hi,

I am experiencing inconsistent behaviour from my CTH-490. I have upgraded it to wireless and it has been working plugged or unplugged for a few weeks, although I've had to reboot my laptop from time to time because after waking from sleep it will not find the tablet. Today this happened again, but a reboot didn't "fix" it. The tablet is usable if I plug it in, but if I open Wacom Tablet Properties I get this error:

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Wacom Desktop Center says no tablet is connected... but at the time of the picture the tablet was indeed working with pen and touch (when plugged in).

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I unplugged the tablet now, and it has no functionality when unplugged.


DRIVER/SYSTEM DETAILS:

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Regards

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