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CTH-470 Issue - Windows 10

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Crim2k
Posts: 1
Joined: Wed 29. Apr 2020, 06:04

CTH-470 Issue - Windows 10

Postby Crim2k » Wed 29. Apr 2020, 06:37

I've searched for solutions in Topics already posted, but most seem to be about Stylus problems or the iOS operating system.

It's been some time since I've used my tablet, but touch is no longer working on it. It's been safely stored away.

Windows Ink has been disabled.
Use Windows Ink has been unchecked in the Mapping window of the Wacom app.
The latest drivers have been installed.
The buttons still function normally.
The stylus still works as it should.
The touch input is turned on.

I'm lost as to what the problem could be. Any help would be appreciated.

wacom5
Posts: 1055
Joined: Tue 8. Aug 2017, 14:35

Re: CTH-470 Issue - Windows 10

Postby wacom5 » Tue 5. May 2020, 09:56

There might be a problem with the touch sensor. Check with the support team for a deeper diagnose.
Need immediate help? Contact our Support: https://support.wacom.com


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