Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Help pleaseee I'm desperate

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Thu 30. Apr 2020, 18:37

Help pleaseee I'm desperate

Postby Havanas » Thu 30. Apr 2020, 18:44

I've got this tablet ,CTH-490/K (THIS IS THE SERIAL S/N;7ABH005114), and for some reason doesn't wanna work my neither of my 2 MacBooks pro (10.14 version) but only with my big imac (version 10.12) that unfortunately i can't use anymore. I've tries to install new drivers , old drivers that were on my imac , nothing seems to work and i can't even downgrade to a previous version my macbooks , what do i do???

Posts: 1057
Joined: Tue 8. Aug 2017, 14:35

Re: Help pleaseee I'm desperate

Postby wacom5 » Tue 5. May 2020, 10:16

Which driver version are you installing. What is the error message you are getting. What exactly is not working? Is it the pen, the touch or something else?
Did you check our FAQ already? https://www.wacom.com/support
Need immediate help? Contact our Support: https://support.wacom.com

Return to “Pen Tablets”