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Help pleaseee I'm desperate

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Havanas
Posts: 1
Joined: Thu 30. Apr 2020, 18:37

Help pleaseee I'm desperate

Postby Havanas » Thu 30. Apr 2020, 18:44

I've got this tablet ,CTH-490/K (THIS IS THE SERIAL S/N;7ABH005114), and for some reason doesn't wanna work my neither of my 2 MacBooks pro (10.14 version) but only with my big imac (version 10.12) that unfortunately i can't use anymore. I've tries to install new drivers , old drivers that were on my imac , nothing seems to work and i can't even downgrade to a previous version my macbooks , what do i do???

wacom5
Posts: 1055
Joined: Tue 8. Aug 2017, 14:35

Re: Help pleaseee I'm desperate

Postby wacom5 » Tue 5. May 2020, 10:16

Which driver version are you installing. What is the error message you are getting. What exactly is not working? Is it the pen, the touch or something else?
Did you check our FAQ already? https://www.wacom.com/support
Need immediate help? Contact our Support: https://support.wacom.com


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