New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Intuos 4 pen not detected on Mac Os X 10.12.3

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Stevehi
Posts: 1
Joined: Wed 15. Mar 2017, 18:09

Intuos 4 pen not detected on Mac Os X 10.12.3

Postby Stevehi » Wed 15. Mar 2017, 18:16

Hi guys,
I'm having difficulty installing my tablet on my mac.
I've tried and re-tried the different drivers on the Wacom website but the pen is still not detected. Install, restart, uninstall, restart, etc...
The tablet buttons work ok but no pen.

Anyone had this problem ?
Is this a problem with Wacom drivers on Mac os X ?

Thanks

wacom1
Posts: 616
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos 4 pen not detected on Mac Os X 10.12.3

Postby wacom1 » Thu 16. Mar 2017, 07:48

Could be a defective pen. - Can you open the tablet preferences ? Try the eraser end of the pen ? In tablet properties click on About, then diagnostics and test the pen. Move the pen/eraser over the tablet. It is possible also that only a portion of the tablet works.


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