NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version 1.2.3.0 to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

Intuos 4 pen not detected on Mac Os X 10.12.3

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Stevehi
Posts: 1
Joined: Wed 15. Mar 2017, 18:09

Intuos 4 pen not detected on Mac Os X 10.12.3

Postby Stevehi » Wed 15. Mar 2017, 18:16

Hi guys,
I'm having difficulty installing my tablet on my mac.
I've tried and re-tried the different drivers on the Wacom website but the pen is still not detected. Install, restart, uninstall, restart, etc...
The tablet buttons work ok but no pen.

Anyone had this problem ?
Is this a problem with Wacom drivers on Mac os X ?

Thanks

wacom1
Posts: 423
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos 4 pen not detected on Mac Os X 10.12.3

Postby wacom1 » Thu 16. Mar 2017, 07:48

Could be a defective pen. - Can you open the tablet preferences ? Try the eraser end of the pen ? In tablet properties click on About, then diagnostics and test the pen. Move the pen/eraser over the tablet. It is possible also that only a portion of the tablet works.


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