Wacom Drivers
March 2018: Updated drivers released version 6.3.29-6 for Win and Mac, supporting the new Cintiq Pro 24/32 products. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers


For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Intuos 4 pen not detected on Mac Os X 10.12.3

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Stevehi
Posts: 1
Joined: Wed 15. Mar 2017, 18:09

Intuos 4 pen not detected on Mac Os X 10.12.3

Postby Stevehi » Wed 15. Mar 2017, 18:16

Hi guys,
I'm having difficulty installing my tablet on my mac.
I've tried and re-tried the different drivers on the Wacom website but the pen is still not detected. Install, restart, uninstall, restart, etc...
The tablet buttons work ok but no pen.

Anyone had this problem ?
Is this a problem with Wacom drivers on Mac os X ?

Thanks

wacom1
Posts: 862
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos 4 pen not detected on Mac Os X 10.12.3

Postby wacom1 » Thu 16. Mar 2017, 07:48

Could be a defective pen. - Can you open the tablet preferences ? Try the eraser end of the pen ? In tablet properties click on About, then diagnostics and test the pen. Move the pen/eraser over the tablet. It is possible also that only a portion of the tablet works.


Return to “Pen Tablets”