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Delay with cursor reaction via Bluetooth

Posted: Tue 16. Jun 2020, 11:43
by LibertySky
Recently I changed a laptop for more powerful one (win10x64) and my Intuos Pro M Paper Edition (2017) - PTH-660P working excellent via cable but with Bluetooth I'm experiencing significant delay in cursor movement that makes work impossible. When I move pen, the plain cursor or brush in Photoshop starts moving after half of a second or some and faster or more i move - the bigger delay is. When I'm turning ma tablet on firs minute it works just fine and the delay begins.
I try to reinstall drivers. Also its has latest firmware update. I have only Bluetooth mouse on my computer i even try to turn it off, thinking of some kind of interference. My laptop works with other bluetooth devices just fine.
And i have no problem with my old laptop - tablet was working perfectly via bluetooths there. But firmware update happened with this new laptop an i dont have old one to check if bluetooth still works good there too.

Re: Delay with cursor reaction via Bluetooth

Posted: Wed 17. Jun 2020, 09:08
by wacom5
Hi,
Have you tried the steps here: https://www.wacom.com/support?guideId=003-302

Re: Delay with cursor reaction via Bluetooth

Posted: Fri 26. Jun 2020, 19:01
by LibertySky
wacom5 wrote:Hi,
Have you tried the steps here: https://www.wacom.com/support?guideId=003-302

Yes, i have everything up to date. other bt devices work just fine. i work with the tablet in front of my laptop