NEW tablet drivers 6.3.21-10 for Windows and 6.3.21-8 for OSX released. For release notes use the link below the driver on the download page. Main change is support for the new Cintiq Pro 16 model and a new 'Wacom echo' feature for MobileStudio Pro.

for Windows: Fixed several problems related to touch on display tablets. Last update for an issue with transferring paper sketches or sketching in Inkspace

for OSX: Wavy lines problem fixed polus a number of other issues fixed or improved.

Intuos Pro 2017. Anyone noticed the bumpy surface?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
dream33
Posts: 5
Joined: Fri 17. Mar 2017, 04:39

Intuos Pro 2017. Anyone noticed the bumpy surface?

Postby dream33 » Fri 17. Mar 2017, 04:53

Hey guys.

Just got my SECOND replacement of the new Intuos Pro Medium, Regular, and I just could not help to notice both units came with bumps in the surface. The one more easily noticeable is around the center of the tablet, horizontal and vertical. But there are others. Like right next to the wacom brand in the right and close to the dial, in the left. If you shine a light in an angle towards the surface, it becomes pretty obvious. I can definitely feel the difference with my finger.

I've read somewhere else another person with the exact same issue.

Can you guys check yours?
Can Wacom check their units internally and come forward with this? I feel lots of people will end up returning theirs because of this.


I'm wondering if this is a batch problem or by design. And by that I mean flaw design.

This is supposed to be the most elegant and clean intuos tablet ever and Wacom could not even get the surface flush?

dream33
Posts: 5
Joined: Fri 17. Mar 2017, 04:39

Re: Intuos Pro 2017. Anyone noticed the bumpy surface?

Postby dream33 » Tue 21. Mar 2017, 21:04

Cmon Wacom staff.

It is pretty easy to just look at a couple of new intuos pro units and come with some proper feedback to my issue. I can't keep replacing these forever.

alangalura
Posts: 2
Joined: Thu 23. Mar 2017, 17:39

Re: Intuos Pro 2017. Anyone noticed the bumpy surface?

Postby alangalura » Thu 23. Mar 2017, 17:42

dream33 wrote:Hey guys.

Just got my SECOND replacement of the new Intuos Pro Medium, Regular, and I just could not help to notice both units came with bumps in the surface. The one more easily noticeable is around the center of the tablet, horizontal and vertical. But there are others. Like right next to the wacom brand in the right and close to the dial, in the left. If you shine a light in an angle towards the surface, it becomes pretty obvious. I can definitely feel the difference with my finger.

I've read somewhere else another person with the exact same issue.

Can you guys check yours?
Can Wacom check their units internally and come forward with this? I feel lots of people will end up returning theirs because of this.


I'm wondering if this is a batch problem or by design. And by that I mean flaw design.

This is supposed to be the most elegant and clean intuos tablet ever and Wacom could not even get the surface flush?


Mine has a slight bump slightly in the middle of the tablet, slightly off center. If you are using the touch feature this is a deal breaker. Luckily I don't use touch and just use pen input where the bump isn't as noticeable.

I agree that this is a huge letdown, along with many other problems going on with the 2017's.

ngowalde
Posts: 3
Joined: Fri 24. Mar 2017, 10:02

Re: Intuos Pro 2017. Anyone noticed the bumpy surface?

Postby ngowalde » Fri 24. Mar 2017, 10:08

No bumps here. But I agree with the letdown with some other problems. I´ll put my paper pro edition to the side and using the Intuos 4 again.
1) My pen tip of the intuos pro paper edition was worn down after one week of daily usage. The tip is completely gone. Can´t be to replace pen tips couple times in a month.

2) Everytime I start my computer fresh (Win8) I have to unplug the tablet USB and Plug it in to get the tablet noticed. Otherwise it´s not responding automaticly. I´m updating the drives everytime there pops up something in the wacom Dashboard. But no solution yet.

Antipodes
Posts: 2
Joined: Sat 25. Mar 2017, 14:58

Re: Intuos Pro 2017. Anyone noticed the bumpy surface?

Postby Antipodes » Sat 25. Mar 2017, 15:17

Mine has a bump right in the center


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