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Wacom Drivers
June 2018: New drivers released version 6.3.30-4 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Problems registering my product

Intuos, Intuos Pro, Bamboo, Graphire, etc.
kellandh
Posts: 1
Joined: Fri 17. Mar 2017, 13:17

Problems registering my product

Postby kellandh » Fri 17. Mar 2017, 13:26

I'm British living in France. I received my tablet, INTUOS Medium about two hours ago. When I tried to register it said that it would change my location (I'd entered UK as I don't want a whole load of info in French, though I do speak the language!) or I could decline. I declined and so I could go no further. After several failed attempts I decided to accept the redirection they suggested. Then I was presented with a registration document to complete - in GERMAN!

Any ideas how I can get past this brick wall? BTW, earlier I did indicate on 'Regions' that I wanted to register as if I were in London, and I certainly didn't indicate Germany.

Thanks, Kelland

wacom1
Posts: 883
Joined: Tue 29. Nov 2016, 09:46

Re: Problems registering my product

Postby wacom1 » Fri 17. Mar 2017, 16:06

Go to www.wacom.com, select your region first in the top right, then the language if needed. You should then be able to proceed.


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