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Intous pro issues

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Jeagabkor
Posts: 1
Joined: Mon 10. Aug 2020, 16:22

Intous pro issues

Postby Jeagabkor » Mon 10. Aug 2020, 17:38

I have a Intous pro Large 2017, and the last 2 weeks it has at times completely stopped working, or started to activate touch without anything is touching it, it has caused programs to crash, even my computer,
Anyone else having this problem or know of any solutions?

Tried plugging it out and in again but it just keeps happening, restarting the pc doesn’t help either

All drivers are up to date

wacom5
Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: Intous pro issues

Postby wacom5 » Thu 20. Aug 2020, 10:30

Might be a hardware issue. Please contact the Customer Support team.
Need immediate help? Contact our Support: https://support.wacom.com


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