I'm using the Wacom Intuos BT S in Bluetooth. When I'm pressing the power on button the tablet connects to my computer (I see the connected message on my screen) but I have to wait about 1 minute before the pen is actually working.
The Wacom Desktop center tells me that everything is up to date. My system is macOS Catalina 10.15.6.
What can I do ?
News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Wacom Intuos BT: Delay before effective connection
Re: Wacom Intuos BT: Delay before effective connection
Hi,
Give this a try: https://www.wacom.com/en-de/support?guideId=003-302
Other from that, this seems to be an OS related issue. I suggest you check in the Apple forums.
Give this a try: https://www.wacom.com/en-de/support?guideId=003-302
Other from that, this seems to be an OS related issue. I suggest you check in the Apple forums.
Need immediate help? Contact our Support: https://support.wacom.com