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Wacom Intuos BT: Delay before effective connection

Intuos, Intuos Pro, Bamboo, Graphire, etc.
gregseth
Posts: 2
Joined: Wed 12. Aug 2020, 09:29

Wacom Intuos BT: Delay before effective connection

Postby gregseth » Wed 12. Aug 2020, 09:35

I'm using the Wacom Intuos BT S in Bluetooth. When I'm pressing the power on button the tablet connects to my computer (I see the connected message on my screen) but I have to wait about 1 minute before the pen is actually working.

The Wacom Desktop center tells me that everything is up to date. My system is macOS Catalina 10.15.6.

What can I do ?

wacom5
Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom Intuos BT: Delay before effective connection

Postby wacom5 » Thu 20. Aug 2020, 10:40

Hi,
Give this a try: https://www.wacom.com/en-de/support?guideId=003-302
Other from that, this seems to be an OS related issue. I suggest you check in the Apple forums.
Need immediate help? Contact our Support: https://support.wacom.com


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