News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.



Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Pen pressure not working properly

Intuos, Intuos Pro, Bamboo, Graphire, etc.
lucascaiah
Posts: 2
Joined: Sat 5. Dec 2020, 16:38

Pen pressure not working properly

Postby lucascaiah » Sat 5. Dec 2020, 16:42

The programs in my computer detect the pressure of the pen when I use their tablet tests, put when it's time to actually draw, I only get flat lines, no pressure recognized. How could I fix it?

wacom5
Posts: 1287
Joined: Tue 8. Aug 2017, 14:35

Re: Pen pressure not working properly

Postby wacom5 » Mon 7. Dec 2020, 14:49

First please clarify which Operating system, Wacom driver and software you are using. From what you describe, sounds like you need to do some additional setup on the application.
Need immediate help? Contact our Support: https://support.wacom.com

lucascaiah
Posts: 2
Joined: Sat 5. Dec 2020, 16:38

Re: Pen pressure not working properly

Postby lucascaiah » Mon 7. Dec 2020, 21:15

wacom5 wrote:First please clarify which Operating system, Wacom driver and software you are using. From what you describe, sounds like you need to do some additional setup on the application.

Well, it's a Windows 10 computer, the driver is 6.3.41-1 (I think you are talking about this...), as my device is a CTL-4100, and I used it both on Drawpile and Krita, programs that worked perfectly on my laptop but are malfunctioning in this new computer, as I explained.

wacom5
Posts: 1287
Joined: Tue 8. Aug 2017, 14:35

Re: Pen pressure not working properly

Postby wacom5 » Tue 8. Dec 2020, 15:40

Are you using Windows Ink? Have you compared the application settings between both Computers? Perhaps something is missing there. From what you describe this is really a Software issue so perhaps the respective App developers are able to help.
Need immediate help? Contact our Support: https://support.wacom.com


Return to “Pen Tablets”