Hi
After giving up with the Cintiq family because of the endless problems I have endured, I have been using an Intuos Pro L with an Imac (Mojave) and Photoshop for a few months, everything got fine untill the latest PS update.
All of a sudden, the 2 fingers rotation has become very laggy : it's now slow and continues to rotate 1 or 2 seconds after I lift my fingers. Using the R key and the pen works very fine and fast.
This issue seems to have been occured since the PS update.
My intuos is updated and the settings are always the same (rotation / zoom set on the lowest speed).
PS : Sent an email to the support 4 days ago. Still didn't receive a reply.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
Intuos pro L : touch rotation is suddenly laggy with Photoshop (Mac)
-
- Posts: 15
- Joined: Fri 29. Nov 2019, 09:49
Re: Intuos pro L : touch rotation is suddenly laggy with Photoshop (Mac)
If the issue started after an update from Photoshop then the problem is probably within Photoshop. I recommend you contact Adobe if you haven't already.
Need immediate help? Contact our Support: https://support.wacom.com