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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

[CTH-480] Pen click not working properly at the edge of tablet area

Intuos, Intuos Pro, Bamboo, Graphire, etc.
soberkartoffel
Posts: 1
Joined: Fri 2. Jul 2021, 01:20

[CTH-480] Pen click not working properly at the edge of tablet area

Postby soberkartoffel » Fri 2. Jul 2021, 01:30

The last time I used my tablet (with the latest driver update) it was working fine, but when I tried to use it today, it won't recognize pen clicks at the edge of the tablet area (the cursor spazzes out and "slips" to the edge of the screen, when I used the diagnosing tool it didn't recognize it as a pen click). My only fix for it now is to change the tablet area to portion to make sure I don't have to interact with the edges of the full tablet area. I've tried uninstalling and reinstalling the drivers, rolling back to the previous drivers, and restarting the pen tablet service several times but nothing works. What should I do?

wacom5
Posts: 1468
Joined: Tue 8. Aug 2017, 14:35

Re: [CTH-480] Pen click not working properly at the edge of tablet area

Postby wacom5 » Mon 5. Jul 2021, 07:24

Hi,
Unfortunately, it seems that you have a defective pen sensor. Your device will need to be repaired or replaced. If you are still in warranty, please reach out to our support.
Need immediate help? Contact our Support: https://support.wacom.com


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