Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

MacOS Driver Setup: Setting up the Wacom driver with macOS

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.
See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Problem with Magnetic Force on Wacom Intuos Small Bluetooth

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Lowmoodman
Posts: 1
Joined: Sat 15. Jan 2022, 15:20

Problem with Magnetic Force on Wacom Intuos Small Bluetooth

Postby Lowmoodman » Sat 15. Jan 2022, 15:25

Hello, i just recently bought my first art tablet which is a Wacom Intuos Small and after drawing on it for a week now i have found that the dots on the tablet has a noticeable magnet pull when i put my pen tip above it but it also pushes my pen when i try to draw over it. I have found this very frustrating since it really effects my ability to draw clean lines. It's not a problem of the software since i can draw a perfectly straight line using the help of a real life ruler. I would like to know if this is a hardware deficiency, thank you in advance.

Fellow Digital Artist

wacom5
Posts: 1556
Joined: Tue 8. Aug 2017, 14:35

Re: Problem with Magnetic Force on Wacom Intuos Small Bluetooth

Postby wacom5 » Mon 17. Jan 2022, 07:53

Hello,
I'm sorry but I am no able to visualize the issue you are having. Perhaps would be easier to check if if you could make a video and contact our support directly.
The EMR field generated by the tablet is really, really weak and not strong enough to pull any physical objects. I think the issue you might be having, although it seems like, it not directly EMR related.
Need immediate help? Contact our Support: https://support.wacom.com


Return to “Pen Tablets”