New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

wacom intous pro no bluetooth signal

Intuos, Intuos Pro, Bamboo, Graphire, etc.
assafkarass
Posts: 1
Joined: Sat 8. Apr 2017, 17:13

wacom intous pro no bluetooth signal

Postby assafkarass » Sun 9. Apr 2017, 19:36

i have the wacom intous pro. the one that dousnt come with a bluetooth addapter and i couldnt make it broadcast a bluetooth signal. and i benn trying with two different cumputers
i have tried exacly what is discribed in the videos. and to reinstall the most recent deiver several times.still no signal.
the led indicator flashing as it should but i just cant ditact a signal.
it might be a firmware issue. when i updated it i had an error massege. is there a way to delete the firmware inside the tablet so i could update it again?

wacom1
Posts: 456
Joined: Tue 29. Nov 2016, 09:46

Re: wacom intous pro no bluetooth signal

Postby wacom1 » Mon 10. Apr 2017, 06:51

You cannot delete the firmware, but you can try to reset the BT connection. Make sure that you have transfered all data over USB cable connection. Then open the Pro Pen 2, pull out the nib and insert it carfully into the small hole besides the power button. That resets the memory and can help somtimes with Bluetooth connections. - If not, the tabelt may need repair or exchange.


Return to “Pen Tablets”