Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

A wacom tablet was not found on the system

Intuos, Intuos Pro, Bamboo, Graphire, etc.
DearCustomer
Posts: 7
Joined: Tue 7. Feb 2017, 23:06

A wacom tablet was not found on the system

Postby DearCustomer » Wed 12. Apr 2017, 10:08

Several times a week I experience trouble reconnecting my CTH-490 (with Wireless kit) to my Win 10 computer(s). It may be related to when the computer is brought back from sleep. The tablet LED turns on, then turns off again. If I start Wacom Tablet Properties I get the message that a wacom tablet was not found on the system. What I have found is a quick fix for this issue is to pull the battery cover from the tablet to reinsert the tablet wireless module. (I guess reinserting the battery would have the exact same effect).

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