New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

A wacom tablet was not found on the system

Intuos, Intuos Pro, Bamboo, Graphire, etc.
DearCustomer
Posts: 6
Joined: Tue 7. Feb 2017, 23:06

A wacom tablet was not found on the system

Postby DearCustomer » Wed 12. Apr 2017, 10:08

Several times a week I experience trouble reconnecting my CTH-490 (with Wireless kit) to my Win 10 computer(s). It may be related to when the computer is brought back from sleep. The tablet LED turns on, then turns off again. If I start Wacom Tablet Properties I get the message that a wacom tablet was not found on the system. What I have found is a quick fix for this issue is to pull the battery cover from the tablet to reinsert the tablet wireless module. (I guess reinserting the battery would have the exact same effect).

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