New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Installation Errors

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Fayolah
Posts: 1
Joined: Fri 14. Apr 2017, 18:08

Installation Errors

Postby Fayolah » Fri 14. Apr 2017, 18:14

i've been using my tablet perfectly fine for about two years now, but recently i had to "refresh" my laptop, and install drivers and what not. i keep getting an error message whenever im trying to reinstall my tablet drivers from the website (i don't have a drive for a disc) and it's always;

"The application was unable to start correctly (0xc0000007b). Click OK to close the application."
i have tried fixing .dll files that had a possibility of being corrupted, and did so. still, the message is appearing still. it's always after i agree to the terms of use and it's trying to install drivers and what nots, and suddenly that message appears, several times.
i have an intuos pen and touch with a windows 8.1

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