Wacom Drivers
March 2018: Updated drivers released version 6.3.29-6 for Win and Mac, supporting the new Cintiq Pro 24/32 products. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

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Intuos pen will not click HELP!

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Sun 30. Apr 2017, 15:03

Intuos pen will not click HELP!

Postby AsheLEE » Sun 30. Apr 2017, 15:31

I got a Intuos small pen tablet a few months ago and it's worked just fine,
Today when I tried to use it it wouldn't click, it would move the mouse, the side buttons worked, but it WOULD NOT click,
I had used the day before and it worked okay, I tried restarting the computer, unplugging the tablet and plugging it back in,
Changing the pen nib, And unplugging my regular mouse. I tried using it on chrome, firealpaca, gimp, paint.net,
and on my desktop, but still NOTHING. Please help!

Posts: 862
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos pen will not click HELP!

Postby wacom1 » Mon 1. May 2017, 19:33

Open the tablet control panel, click on About/Inof then select diagnostics. Put the pen on the tablet and check pressure. If you have too high pressure before touching the tablet, there is a problem with the pen hardware. You can try to adjust the 'pen tip feel' details setting for the click pressure threshold and test also with the eraser side of the pen. If you still cannot click, you may need another pen.

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