Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?

BSOD unexpected Kernel mode Trap

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 2
Joined: Sat 20. May 2017, 23:16

BSOD unexpected Kernel mode Trap

Postby drguitar » Sat 20. May 2017, 23:52

Hey together,
I'm using a Intuos Pro on a Win 10 PC for lightroom 6. A few minutes after starting my work in Lightroom, my PC crashes and shows a BSOD. Then it reboots. I disconnected the Intuos and used the Mouse in Lightroom, and the BSOD doesn't occur anymore. So the Problem must be Intuos, somehow.
Does anybody know this Problem. And how can I solve it? Btw, the "buy an Apple"-Idea is not accepted. ;)

Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: BSOD unexpected Kernel mode Trap

Postby wacom1 » Mon 22. May 2017, 07:33

Make sure to have the lastest tabler driver installed, turn off the 'use Windows Ink' option and if you have some plugins for Lightroom, try to turn them off and test.

Return to “Pen Tablets”