Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?

Is there a driver log?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
marco81
Posts: 4
Joined: Mon 5. Jun 2017, 14:40

Is there a driver log?

Postby marco81 » Tue 6. Jun 2017, 09:50

I use the latest version of the drivers on S.O. Win 7 32bit.
In many cases, I get the error "THE TABLET DRIVER WAS NOT FOUND".
This is because the driver is unavailable.
Is there a driver log to see what happens next?

BR
Marco

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Is there a driver log?

Postby wacom1 » Tue 6. Jun 2017, 13:50

There is a driver installation logfile in \Program Files\Tablet\Wacom. (Other logging info would affect performance and is normally not active.) When using the latest 6.3.22-6 driver, you should get different error messages, if something is not ok. Contact technical support for help in this case.

marco81
Posts: 4
Joined: Mon 5. Jun 2017, 14:40

Re: Is there a driver log?

Postby marco81 » Thu 8. Jun 2017, 06:24

I installed the latest version of Driver Wacom.
How i activate the logging ?

BR
Marco


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