Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

INTUOS pro with ILLUSTRATOR

Intuos, Intuos Pro, Bamboo, Graphire, etc.
prettymikky
Posts: 1
Joined: Sun 25. Dec 2016, 12:04

INTUOS pro with ILLUSTRATOR

Postby prettymikky » Sun 25. Dec 2016, 12:35

Hi,

Using my wacom with illustrator CC 2015, i cannot resize an object by keeping the aspect ratio. Actually, it works with my touch pad + pressing shift key but not with the wacom. Do i have to setup something ? is it a known bug ? what do i do wrong ?
It seems that the shift key with wacom is not taken into account.

Thanks,

Anne-Sophie

Setup:
INTUOS PRO with the grip pen + Illustrator CC2015 19.1.0

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: INTUOS pro with ILLUSTRATOR

Postby wacom1 » Mon 9. Jan 2017, 14:16

I suggest to use driver version 6.3.15 if you have this problem. Some newer drivers have a problem with some modifier keys.


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