Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Wacom medium pth-660 Bluetooth issue

Intuos, Intuos Pro, Bamboo, Graphire, etc.
inediblered
Posts: 3
Joined: Tue 20. Jun 2017, 08:41

Wacom medium pth-660 Bluetooth issue

Postby inediblered » Tue 20. Jun 2017, 08:45

I bought a new Wacom medium pth-660-n and I'm having trouble connecting it to my PC via Bluetooth.
I'm following the instructions and the tablet is recognised by my PC but only as : "LE IntuosPro M"
How do I fix this ? Can it be fixed ?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Wacom medium pth-660 Bluetooth issue

Postby wacom1 » Wed 21. Jun 2017, 06:54

It is normal and ok, that the tablet is detected as 'LE Intuos Pro M'. You should be able to select that to connect.

inediblered
Posts: 3
Joined: Tue 20. Jun 2017, 08:41

Re: Wacom medium pth-660 Bluetooth issue

Postby inediblered » Tue 19. Sep 2017, 08:18

yeah this does not work though. I click on pair and straight away I get this:

https://i.imgur.com/2ncOVjH.jpg

could I have more help please ?

inediblered
Posts: 3
Joined: Tue 20. Jun 2017, 08:41

Re: Wacom medium pth-660 Bluetooth issue

Postby inediblered » Mon 9. Oct 2017, 09:31

No one ? I guess I just bought a faulty piece of equipment I guess. Could someone point me out to a customer service number for the uk ? All I'm finding is numbers for Asia.


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