Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
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cable for intuos pen and touch art medium

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Wed 21. Jun 2017, 17:21

cable for intuos pen and touch art medium

Postby monolith » Wed 21. Jun 2017, 17:35


I'm looking for a cable for the intuos pen and touch art medium. the model number is CTH-690.
I can't seem to find anything online. anyone know which cable I need?

Posts: 12
Joined: Thu 31. Aug 2017, 13:54

Re: cable for intuos pen and touch art medium

Postby OCDnibwear » Thu 31. Aug 2017, 15:49

Tablet: Wacom Intuos Pro Large (2017 "Paper Edition")

Code: Select all

Bus 003 Device 006: ID 056a:0358 Wacom Co., Ltd PTH-860 [Intuos Pro (L)]

OS: Archlinux x86_64

Posts: 74
Joined: Tue 29. Nov 2016, 09:49

Re: cable for intuos pen and touch art medium

Postby wacom4 » Mon 4. Sep 2017, 14:44

The original cable is out of stock unfortunately in the moment.
Please use the STJ-A322: https://eu-store.wacom.com/Product/USB- ... undefined1

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