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macOS sierra missing clicks

Intuos, Intuos Pro, Bamboo, Graphire, etc.
gangarone
Posts: 2
Joined: Thu 22. Jun 2017, 10:04

macOS sierra missing clicks

Postby gangarone » Fri 23. Jun 2017, 09:17

Hi

Im having troubles with a Intuos 5 on mac. A few days ago some clicks are not recognized by the system. I can exclude that this is an hardware problem becuase I tried using different pen and tablet from my colleagues on my machine but this problem still exists so there must be something wrong with the settings on my mac. I tried reinstalling the wacom drivers but it doesnt get any better. This happen with all the buttons (right, left and middle) and is random, mostly everything works but sometimes when i click nothing happens, then I try again and i get no click for a few times until eventually works.

What can I do? How can I reset all the settings (both mouse preferences and wacom settings) thin an efficient way?

thanks

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: macOS sierra missing clicks

Postby wacom1 » Fri 23. Jun 2017, 11:18

Did you update driver or OSX recently ? Installed other new software - especially for keyboard handling ? Changed settings for mouse/keyboard ? You can reset the driver in the Wacom Desktop Center (Backup Prefs -> reset Prefs).

gangarone
Posts: 2
Joined: Thu 22. Jun 2017, 10:04

Re: macOS sierra missing clicks

Postby gangarone » Fri 23. Jun 2017, 13:55

I did not update the OS or anything and I did not install any new software/driver at all recently.. I might have touched something in the mouse/keyboard settings but to be honest everything seems pretty standard there

I tried resetting the prefs from the desktop center but it didnt work :(


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