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Intuos doesn't startup with computer ?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
espr3ss0
Posts: 14
Joined: Mon 26. Dec 2016, 14:17

Intuos doesn't startup with computer ?

Postby espr3ss0 » Mon 26. Dec 2016, 14:24

I downloaded the latest drivers and is mostly working ok, just a couple of problems. First, it didn't startup when the imac started up, had to plug in an old mouse but after logging on was ok. Second, the middle mouse click doesn't appear to be working.

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos doesn't startup with computer ?

Postby wacom1 » Thu 29. Dec 2016, 13:26

The current driver cannot control the screen pointer on the login screen, but usually you can just enter the password on the keyboard and proceed. When the driver is running, go to the tablet control panel, select About/info and then diagnose. There you can check the hardware. You have set a pen button to middle click click ? In which program do you test it ?

espr3ss0
Posts: 14
Joined: Mon 26. Dec 2016, 14:17

Re: Intuos doesn't startup with computer ?

Postby espr3ss0 » Sat 31. Dec 2016, 00:25

The middle mouse button is working in the diagnose. The previous Intuos tablet I was using the middle mouse button to open links into a new tab (Google Chrome) but now doesn't, I never configured it. I'm also having problems with Modo and UE4, nothing is responding as it should be.

espr3ss0
Posts: 14
Joined: Mon 26. Dec 2016, 14:17

Re: Intuos doesn't startup with computer ?

Postby espr3ss0 » Sat 31. Dec 2016, 15:36

Driver 6.3.19-10 does seem to fix everything, thanks. :-)

espr3ss0
Posts: 14
Joined: Mon 26. Dec 2016, 14:17

Re: Intuos doesn't startup with computer ?

Postby espr3ss0 » Sat 31. Dec 2016, 20:13

The recent driver doesn't seem to have the same height allowance. Is there a way I can put in a suggestion ?

bibbi66
Posts: 1
Joined: Sun 1. Jan 2017, 18:16

Re: Intuos doesn't startup with computer ?

Postby bibbi66 » Sun 1. Jan 2017, 18:20

Mi hanno regalato una Intuos pro media ho un Mac con il sistema operativo sierra 10.12.2, non riesco ad installare il software della tavoletta e tantomeno i driver come posso fare per poterla utilizzare?
grazie

espr3ss0
Posts: 14
Joined: Mon 26. Dec 2016, 14:17

Re: Intuos doesn't startup with computer ?

Postby espr3ss0 » Mon 2. Jan 2017, 15:20

bibbi66 wrote:I was treated to an Intuos mean I have a Mac Pro with 10.12.2 Sierra operating system, can not install the tablet software, let alone drivers how can I do to use it
grazie


You can install the drivers from the driver download site http://www.wacom.com/en-at/support/product-support/drivers, just look for the right tablet. The drivers supposedly come with the "Wacom Tablet Utility" software if you need to uninstall. Every driver update needs the old driver to be uninstalled first.

sarafer
Posts: 1
Joined: Tue 23. Jan 2018, 16:32

Re: Intuos doesn't startup with computer ?

Postby sarafer » Tue 23. Jan 2018, 16:35

I cannot believe you can't work with the tablet until you're logged on. Are you serious? i have to plug in an old mouse so that I can place the cursor inside the textbox, and it makes no sense at all. The tablet should start working the moment you start the computer, anyone else has this problem and solved it?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos doesn't startup with computer ?

Postby wacom1 » Wed 24. Jan 2018, 07:50

This is a problem on newer versions of OSX because of high system security restrictions, whích don't allow the driver to run at this time. There is no solution for this, but we are aware of the limitation.


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