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Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
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Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-5) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

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Please check: viewtopic.php?f=6&t=1888

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Accidental double click issue

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Peteskiiii
Posts: 4
Joined: Tue 23. May 2017, 04:23

Accidental double click issue

Postby Peteskiiii » Tue 4. Jul 2017, 01:03

Hi All!

Hey I am having this issue where the wacom keeps double clicking things accidentally.
The problem is that if I tap one part of the screen, then another quickly, it will act as a double click on the second area.
Image
Am I missing a setting somewhere? I work pretty quickly so this is starting to get a bit frustrating.

Any help would be appreciated, thanks!
Pete

vitam88
Posts: 1
Joined: Wed 5. Jul 2017, 12:18

Re: Accidental double click issue

Postby vitam88 » Wed 5. Jul 2017, 12:22

mouse settings might help. changing the double click speed to fast on systemsettings -> mouse helped me a lot.
It still happens time by time, but not every third click like it used to!

Peteskiiii
Posts: 4
Joined: Tue 23. May 2017, 04:23

Re: Accidental double click issue

Postby Peteskiiii » Wed 5. Jul 2017, 14:49

Hey thanks man I'll give it a try!

schollrich
Posts: 2
Joined: Thu 17. May 2018, 13:33

Re: Accidental double click issue

Postby schollrich » Thu 17. May 2018, 14:13

I also had the problem of unintended double left clicks on my Intous 3 (PTZ) tablet mouse. I have read that the problem may not be the mouse itself but rather a problem of caching in the USB buffer. I tried moving the tablet from a USB 3.0 port to a USB 2.0 port, and the problem seems to have gone away.

schollrich
Posts: 2
Joined: Thu 17. May 2018, 13:33

Re: Accidental double click issue

Postby schollrich » Sat 19. May 2018, 12:54

Update: It appears that the "solution" of moving to a USB2.0 port did not actually solve the problem. It seemed to go away but after a while I noticed it still happening. As an experiment, I changed the scroll wheel switch to a "click" and disabled the left mouse button. Then for a time I used the scroll wheel as a single click. An extended test showed the double click problem no longer existed. I then opened my mouse, desoldered the left and right switches and swapped them. At this point I have no longer any unintended double clicks. I can only assume that the actual physical switch was "bouncing" and producing the unintended double clicks. Of course, a double right click is no problem, so the mouse now works as intended.


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