Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Accidental double click issue

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Peteskiiii
Posts: 3
Joined: Tue 23. May 2017, 04:23

Accidental double click issue

Postby Peteskiiii » Tue 4. Jul 2017, 01:03

Hi All!

Hey I am having this issue where the wacom keeps double clicking things accidentally.
The problem is that if I tap one part of the screen, then another quickly, it will act as a double click on the second area.
Image
Am I missing a setting somewhere? I work pretty quickly so this is starting to get a bit frustrating.

Any help would be appreciated, thanks!
Pete

vitam88
Posts: 1
Joined: Wed 5. Jul 2017, 12:18

Re: Accidental double click issue

Postby vitam88 » Wed 5. Jul 2017, 12:22

mouse settings might help. changing the double click speed to fast on systemsettings -> mouse helped me a lot.
It still happens time by time, but not every third click like it used to!

Peteskiiii
Posts: 3
Joined: Tue 23. May 2017, 04:23

Re: Accidental double click issue

Postby Peteskiiii » Wed 5. Jul 2017, 14:49

Hey thanks man I'll give it a try!


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