Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

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I've lost my pen

Intuos, Intuos Pro, Bamboo, Graphire, etc.
GodZeno
Posts: 1
Joined: Thu 6. Jul 2017, 14:28

I've lost my pen

Postby GodZeno » Thu 6. Jul 2017, 14:41

Ok, I'll start I'll start by saying I'm not english and so sorry for the possible grammatical mistakes.
As written in the title I've lost my pen for the Wacom Intuos Comic Small tablet: CTH-490CK (Black) and looking for the internet I found some replacement pens but I'm not sure if they are compatible with my tablet and then were pretty much expensive, like € 40. So my question is: there is a cheaper model compatible with my tablet?
Thanks in advance

wacom1
Posts: 458
Joined: Tue 29. Nov 2016, 09:46

Re: I've lost my pen

Postby wacom1 » Fri 7. Jul 2017, 06:37

The pen you need is the LP-190K. It is listed at around 25 Euro in the Wacom eStore under
https://eu-store.wacom.com/Catalog/Acce ... undefined1
Unfortunately it is out of stock at the moment in eStore.


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