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If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support https://www.wacom.com/en-gb/support and we will manually approve your account.
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Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Windows Ink Issues in Windows 10

Intuos, Intuos Pro, Bamboo, Graphire, etc.
CLiPPeR
Posts: 2
Joined: Fri 7. Jul 2017, 16:29

Windows Ink Issues in Windows 10

Postby CLiPPeR » Sat 8. Jul 2017, 15:15

Having issues with being able to pan/scroll. Tablet is in Pen mode and windows ink is enabled. Pan and scroll will not work correctly until i disable windows ink. I have updated and re installed drivers but nothing works , anyone else still having issues with this or better still have a resolution
Many Thanks
Lee Pelling
www.leepellingphotography.co.uk

wacom1
Posts: 883
Joined: Tue 29. Nov 2016, 09:46

Re: Windows Ink Issues in Windows 10

Postby wacom1 » Mon 10. Jul 2017, 06:33

Pan and scroll operations depend on the application. For some programs you need to use the latest driver. For other programs like Chrome we have seen and reported a problem to Google, where Chrome has issue when Windows Ink is enabled (we can observe this conflict on machines without any Wacom driver, so it cannot be fixed by Wacom.)

CLiPPeR
Posts: 2
Joined: Fri 7. Jul 2017, 16:29

Re: Windows Ink Issues in Windows 10

Postby CLiPPeR » Mon 10. Jul 2017, 08:30

This problem occurs in Chrome and in Explorer and when i disable windows ink the both work fine. When i installed the wacom some 6 - 8 months ago it worked fine and for some reason within the last week or so it has this problem but for some reason i can not find out what caused the sudden change
Many Thanks
Lee Pelling
www.leepellingphotography.co.uk


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