New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Supported tablet was not found on the system?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Akeemisahero
Posts: 1
Joined: Mon 10. Jul 2017, 06:39

Supported tablet was not found on the system?

Postby Akeemisahero » Mon 10. Jul 2017, 06:50

I recently bought a wacom bamboo tablet to start out drawing digitally. However, ever since I tried using it, I've had issues with connecting it to my computer, the most recent of which being the message "supported tablet not found on the system", every time I try to open the wacom preferences app. However, the tablet works perfectly, with the lights changing as expected (white, then brighter when touched with finger, the orange when pen hovers and lighter when touched with pen) but the tablet is recognised as a mouse and works as a touchpad, but the pen doesn't do anything. I have tried using it on my brother's computer and it works perfectly on there. I have no idea what to do, can you please help? I am using Windows 0 with the latest update. Thank you very much.

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