NEW tablet driver 6.3.23-4 for OSX released. For release notes use the link below the driver on the download page. Fixed: Problem mit modifiers on keyboard in combination with pentip, accidential double-clicks etc. Last update for an issue with ZBrush navigation.

New version for for Windows 6.3.23-1: Fixed various problems - zooming with expresskeys, 'driver not responding' error message and others.

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom Cintiq Pro 13” or 16”, please update the tablet pen firmware to version 1.2.3.0 to address this issue. The update is now available via the Wacom Desktop Center application on your computer. - There is now also such a firmware update for MobileStudio Pro for this issue.

How do I fix my Wacom tablet so that I can open the preferences on my Mac?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
jenniferjudy225
Posts: 1
Joined: Wed 12. Jul 2017, 11:45

How do I fix my Wacom tablet so that I can open the preferences on my Mac?

Postby jenniferjudy225 » Wed 12. Jul 2017, 11:54

I can’t open the preferences for my Wacom tablet. It says “A supported tablet was not found on the system”. I didn’t update a driver or change anything and its been working fine for almost a year until now. I’m running Yosemite. If I try to mess with the driver I’m afraid I will make it unusable?
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wacom1
Posts: 404
Joined: Tue 29. Nov 2016, 09:46

Re: How do I fix my Wacom tablet so that I can open the preferences on my Mac?

Postby wacom1 » Wed 12. Jul 2017, 12:19

Go to the tablet prefs utility or Wacom Desktop Center, backup you settings, then reset settings. That should find the tablet again. If no success, best would be a test on another machine with a new driver installation.


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