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Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Posted: Thu 21. Dec 2017, 00:31
by darius
Are we going to receive answer from Wacom this year?

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Posted: Thu 4. Jan 2018, 18:15
by SamR2D2
darius wrote:Are we going to receive answer from Wacom this year?

Apparently not.

Another Intuos Pro M (pth-660) user here with the same problem (among many others like the problematic drivers and difficulty in establishing bluetooth connection with ease). I didn't expect this sort of behavior from Wacom, a lot of users face so many weird issues and that too after paying a hefty prremium for these devices.
I wonder which business model are they following?

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Posted: Tue 9. Jan 2018, 11:17
by wacom1
The driver has a setting (under options) for 'tablet brightness', which refers to all tablet LEDs including corner marks. We recommend not to turn off the LEDs completely, otherwise you don't see it switched On/Off or pairing. - I have no info about Bluetooth connection interference from other devices. Be aware that BT and Wifi operate on 2.4GHz band and USB3 ports can send interference on the same frequency. With more interfering devices the signal quality is reduced and the driver may need to filter more 'bad' data packages. Best option is avoiding such interferences.

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Posted: Mon 19. Feb 2018, 12:53
by Pixelkobold
Same Problem here since I have that PTH-660

I wrote with Wacom support several times and did try every hint they provided to me.
But to no avail, using bluetooth is sluggish (on three completely different PCs) only USB connection does function perfectly.

Its really annoying, paying so much money for a device which does not function properly as it should.

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Posted: Tue 2. Oct 2018, 15:15
by dunsky
I have same issue. I bought this tablet because of ability to work wireless but via bluetooth cursor is moving slowly, it's lagging both on my Macbook Pro 2017 and on Microsoft Surface Pro 2017 with Windows 10. Works fine with cord USB connection only.

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Posted: Thu 4. Oct 2018, 08:23
by wacom5
Unfortunately, there are many reasons why you may experience lag. I also use a PTH-660 for daily work and I can use Bluetooth without lag. My desk is fairly clear as I have no other devices that can cause inference nearby and I have Touch disabled as I don't use it.
Check for the tips here as well - https://www.wacom.com/en-de/support?gui ... 1c5ac919c9

Re: Intous Pro 2017 (PTH-660) Bluetooth lag

Posted: Wed 17. Oct 2018, 04:45
by mrlemming
Hi, I was getting the lag issue with the Intous pro Medium after I enabled the bluetooth on a new iMac 27. Everything up to date (drivers, os etc). I managed to fix the issue by switching off the bluetooth mouse. The Intous now functions normally, looks like it was to pointing devices trying to communicate and compete for moving the cursor, even though one was completely still.