Wacom Drivers
March 2018: Updated drivers released version 6.3.29-4 for Win and 6.3.29-6 for Mac, supporting the new Cintiq Pro products. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Intos moves pointer without touching, clicking...

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 1
Joined: Sun 30. Jul 2017, 22:16

Intos moves pointer without touching, clicking...

Postby Crypticvalkyrie » Sun 30. Jul 2017, 22:26

A few days ago, my tablet started moving the mouse pointer on its own, vigorously. Similar to quickly shaking and jerking if a mouse. It's doing this without anything touching it, as well as clicking everything.
I've tried restarting, most of the time it doesn't work. And if it does, it's short term.
I've tried deleting the driver and downloading it again.
And Turning the driver of and on used to fix it, temporarily, but not so much anymore.

May I please ask for help on fixing this?
Thank you in advance!

Posts: 87
Joined: Tue 29. Nov 2016, 09:49

Re: Intos moves pointer without touching, clicking...

Postby wacom4 » Mon 31. Jul 2017, 08:06

What does the diagnostics show?
Open the Wacom Tablet Properties, click on ABOUT. In the ABOUT window choose DIAGNOSE.
When the pen is not moved - do the coordinates change?
How about the eraser side of the pen (if available)?

Do you have other pens/tablets of the same type which you could use to cross-check?
I suspect a defective pen or tablet.

Return to “Pen Tablets”