News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.



Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Tablet area mapping does not work in Photoshop

Intuos, Intuos Pro, Bamboo, Graphire, etc.
SpooRancher
Posts: 1
Joined: Thu 3. Aug 2017, 10:33

Tablet area mapping does not work in Photoshop

Postby SpooRancher » Thu 3. Aug 2017, 10:39

I have a new Intuos Pro M that I'm using on a Windows 7 64 bit system with dual monitors. Driver is 6.3.23-1 which seems to be the latest.

I have set the tablet so the mapping with the Prop Pen 2 for "All Other" applications restricts the area of the tablet I use. With Windows itself, and applications like Corel Draw, Inkscape and the rest, the mapping works as I want.

With Photoshop CS6 64 bit and 32 bit, the mapping gets reset so that I have to use the entire tablet surface to address the monitors. This happens only when Photoshop is the active application.

Creating a mapping specific to Photoshop doesn't fix it.

With an Intuos 4 on the same machine I don't see the problem and the mapping I've set applies to Photoshop.

Any thoughts, anyone?

Alan

wacom4
Posts: 174
Joined: Tue 29. Nov 2016, 09:49

Re: Tablet area mapping does not work in Photoshop

Postby wacom4 » Wed 9. Aug 2017, 07:12

We have run some tests on a similar setup. No issue in the lab.
This means that the cause for the behavior is somewhere else...
Since this only affects Photoshop: Do other software specific settings for Photoshop work?

Can you please back up your preferences and then reset them? Then try this setting again. Does the behavior remain the same?


Return to “Pen Tablets”