New user account
If you have trouble to create a new user account and do not receive a confirmation Email, please contact our customer support and we will manually approve your account.
Please send an Email in which you tell us that you agree our Wacom privacy policy. Thank you for your understanding.

Wacom Drivers
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here:

For clicking problems with Google Chrome see: ... ListPage-1

Please register our products on
How do I register my Wacom device?:

Drivers recognize Screens wrong

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Posts: 2
Joined: Mon 7. Aug 2017, 12:47

Drivers recognize Screens wrong

Postby EmiliaChan » Mon 7. Aug 2017, 12:57


i am currently using a "Wacom Intuos PT S" on my 2 monitor setup. Important about my screens is that one Monitor (Main Monitor, set as Monitor 1 by windows) is 16:9, while the other one (secondary, set as #2 in windows) is 4:3 Picture.
I use my tablet (besides drawing) to play osu, a rhytm game where you need to aim, i use the tablet for that. I wanted to set the Display area to my Main screen only for the game and got kinda cruious as my main monitor got recognized as "Monitor 2" (german= Bildschirm 2) Picture. I didnt think much of it at first, but once i jumped into osu, i realized that apperently it's only using a 4:3 screen size of my 16:9 monitor. This is as far as i can go to the left.
I assume that it's because the wacom program mixed up the names of the monitors.
Anyone else with a similar problem/a fix?

Thanks in advance!

Posts: 104
Joined: Tue 29. Nov 2016, 09:49

Re: Drivers recognize Screens wrong

Postby wacom4 » Mon 7. Aug 2017, 13:54

Does it help when you define a proportional amount of the tablet?
The tablet area is more 4:3 than 16:9. Check if "Force Proportions" already helps (Proportionen erzwingen).

Posts: 2
Joined: Mon 7. Aug 2017, 12:47

Re: Drivers recognize Screens wrong

Postby EmiliaChan » Fri 18. Aug 2017, 21:43

If i confine a specific area (like 16:9) it doesnt help as well, the area seems to get cut off at a 4:3 width

Return to “Pen Tablets”