Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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Pen compatibility question

Intuos, Intuos Pro, Bamboo, Graphire, etc.
roboguy88
Posts: 1
Joined: Wed 9. Aug 2017, 12:30

Pen compatibility question

Postby roboguy88 » Wed 9. Aug 2017, 12:35

Hi,
I'm considering buying a used Intuos4. Problem is, the current owner has lost the pen. I already have a (somewhat antiquated) Graphire2, with its original pen. My question is: are the pens based on a similar enough chipset that I could use my Graphire pen with the Intuos4 tablet?
Thanks.

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Pen compatibility question

Postby wacom4 » Wed 9. Aug 2017, 12:44

Please be aware that Intuos 4 is out of sales since 2012. Regular support for S/M/WL/L will end 2018.
The Graphire 2 pen is not compatible.

If you want to have a replacement pen, please use a KP- pen. KP-501E would be the original Grip Pen, but KP-503E (Pro Pen) works as well. Or chose one of the "special" pens: Inking Pen: KP-130 / Art Pen: KP-701E / Classic Pen: KP-300E / Airbrush: KP-400E


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