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Problem connecting Bamboo Slate with Windows 10

Intuos, Intuos Pro, Bamboo, Graphire, etc.
jongeluijs
Posts: 2
Joined: Tue 15. Aug 2017, 19:18

Problem connecting Bamboo Slate with Windows 10

Postby jongeluijs » Tue 15. Aug 2017, 19:35

I bought a Bamboo Slate and want to use it connected to my desktop (Windows 10).
I have problems getting it connected. I installed the latest driver: Windows 6.3.23-1, but it does not recognized the Bamboo Slate when I connect it.
The Wacom Inkspace App for windows suggest that it should be possible, because the wizard wants me to connect my device through USB, but does not recognize.
Am I missing something here?

wacom1
Posts: 882
Joined: Tue 29. Nov 2016, 09:46

Re: Problem connecting Bamboo Slate with Windows 10

Postby wacom1 » Wed 16. Aug 2017, 07:02

Bamboo Slate may not be the right device for you. It is not a regular graphics tablet for Windows. The USB connector is only for charging the battery. - The Inkspace App on these devices allows to transfer the notes created on the Slate to your mobile device over Bluetooth and then from there to the Wacom Inkspace Cloud. There is is accessible from any browser and any device. - The Inkspace App for Windows expects an Intuos Pro 2017 tablet model. With the next version of the Inkspace App for Windows (or OSX) you can pair the Bamboo Slate over Bluetooth BLE to a desktop computer and then transfer Slate notes directly to the desktop machine.

jongeluijs
Posts: 2
Joined: Tue 15. Aug 2017, 19:18

Re: Problem connecting Bamboo Slate with Windows 10

Postby jongeluijs » Wed 16. Aug 2017, 18:02

Thanks for the clarification. Is there already an indication when the next version will become available?


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