DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? A new driver will be released early this week. Keep an eye out in the Wacom Desktop Center for the update notice. However, a new Mac OS security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here:https://www.wacom.com/en-us/support?guideTitle=Is-there-a-compatible-driver-for-Mac-OS-10.14-Mojave%3F&guideId=d4bced14-ee83-4141-a953-a2d0e39c4946


Wacom Drivers:
June 2018: New drivers released version 6.3.30 for Win and 6.3.30 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Problem connecting Bamboo Slate with Windows 10

Intuos, Intuos Pro, Bamboo, Graphire, etc.
jongeluijs
Posts: 2
Joined: Tue 15. Aug 2017, 19:18

Problem connecting Bamboo Slate with Windows 10

Postby jongeluijs » Tue 15. Aug 2017, 19:35

I bought a Bamboo Slate and want to use it connected to my desktop (Windows 10).
I have problems getting it connected. I installed the latest driver: Windows 6.3.23-1, but it does not recognized the Bamboo Slate when I connect it.
The Wacom Inkspace App for windows suggest that it should be possible, because the wizard wants me to connect my device through USB, but does not recognize.
Am I missing something here?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Problem connecting Bamboo Slate with Windows 10

Postby wacom1 » Wed 16. Aug 2017, 07:02

Bamboo Slate may not be the right device for you. It is not a regular graphics tablet for Windows. The USB connector is only for charging the battery. - The Inkspace App on these devices allows to transfer the notes created on the Slate to your mobile device over Bluetooth and then from there to the Wacom Inkspace Cloud. There is is accessible from any browser and any device. - The Inkspace App for Windows expects an Intuos Pro 2017 tablet model. With the next version of the Inkspace App for Windows (or OSX) you can pair the Bamboo Slate over Bluetooth BLE to a desktop computer and then transfer Slate notes directly to the desktop machine.

jongeluijs
Posts: 2
Joined: Tue 15. Aug 2017, 19:18

Re: Problem connecting Bamboo Slate with Windows 10

Postby jongeluijs » Wed 16. Aug 2017, 18:02

Thanks for the clarification. Is there already an indication when the next version will become available?


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