Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Intuos Pro Firmware update (21 august)

Intuos, Intuos Pro, Bamboo, Graphire, etc.
nesskain
Posts: 3
Joined: Sat 13. May 2017, 17:34

Intuos Pro Firmware update (21 august)

Postby nesskain » Tue 22. Aug 2017, 04:15

Hello,
I made the very last firmware update.
And I'm not happy with it, the strokes are slower.
Any chance to get the previous version back?

chapdast
Posts: 1
Joined: Tue 8. May 2018, 22:45

Re: Intuos Pro Firmware update (21 august)

Postby chapdast » Tue 8. May 2018, 23:09

me too

I update to new firmware and it turned my intuos pro into a junk !!! I am very angry and upset...


my tablet worked very fine before this fraud wacom official firmware update but now its strokes are very very very slow :-|

if they dont make it work properly again I return back my inuos and want my money back!

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos Pro Firmware update (21 august)

Postby wacom1 » Thu 10. May 2018, 11:11

A firmware update may affect Bluetooth connection speed and usually improve speed with some Bluetooth hardware and do not affect cable connection speed. Reset the driver and restart. If the problem remains contact technical support.


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