Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

6.3.23-4 - Double-click Problem on Sierra - solved?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Rockfax
Posts: 12
Joined: Fri 3. Mar 2017, 10:04

6.3.23-4 - Double-click Problem on Sierra - solved?

Postby Rockfax » Wed 30. Aug 2017, 09:09

The release notes for the latest update 6.3.23-3 claim to have resolved the accidental double-click problemfor Mac OS Sierra 10.12.6.

I have updated to this and then again to 6.3.23-4 and I am still experiencing this problem as bad as ever. I have once again resorted to having a mouse mat and mouse on top of my Intuos tablet for everyday use.

Mouse double-click settings cranked up to Fast as possible as ever making the mouse pretty un-useable once again.

Any one successfully using a mouse with their Intuos tablet?

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