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Photoshop brush lag in WIn 10

Intuos, Intuos Pro, Bamboo, Graphire, etc.
sungbilly
Posts: 4
Joined: Mon 4. Sep 2017, 03:38

Photoshop brush lag in WIn 10

Postby sungbilly » Mon 4. Sep 2017, 04:28

I bought the intuos pro M paper edition recently, and always brush lag when I m painting with photoshop in my dell laptop inspiron 15.
There is no such problem in my desktop win 7, and also fine with intuos 3 in my laptop and desktop before.

I tried lots of method to fix it, window ink, double click distance, turn off the service, adjust the photoshop's preference, re-install wacom driver.
All of them can't fix it, can anyone help??

wacom4
Posts: 104
Joined: Tue 29. Nov 2016, 09:49

Re: Photoshop brush lag in WIn 10

Postby wacom4 » Mon 4. Sep 2017, 14:06

Which driver are you using? We just released a new one on http://www.wacom.com/support/product-support/drivers.
How is the tablet connected? Cable or Bluetooth?
What is the CPU and RAM load of the PC when this happens?

sungbilly
Posts: 4
Joined: Mon 4. Sep 2017, 03:38

Re: Photoshop brush lag in WIn 10

Postby sungbilly » Mon 4. Sep 2017, 14:57

I m using the latest driver 6.3.24-2, also tried the previous one 6.3.23-1 as well.
I m working with laptop Dell Inspiron 7566, i7 6700HQ@2.6GHz, 16 GB Ram. With cable connect.

sungbilly
Posts: 4
Joined: Mon 4. Sep 2017, 03:38

Re: Photoshop brush lag in WIn 10

Postby sungbilly » Tue 5. Sep 2017, 17:00

So....will wacom help?

wacom4
Posts: 104
Joined: Tue 29. Nov 2016, 09:49

Re: Photoshop brush lag in WIn 10

Postby wacom4 » Wed 6. Sep 2017, 13:14

Please note that the main aim of this forum is for "users help users".
When we have time we will try to help as good as possible. In case you have an urgent support need, please use http://www.wacom.com/support/contact-support.

The only known lag issue with Photoshop is on macOS as per our knowledge.

sungbilly
Posts: 4
Joined: Mon 4. Sep 2017, 03:38

Re: Photoshop brush lag in WIn 10

Postby sungbilly » Wed 6. Sep 2017, 18:54

Thats wonderful, and very helpful. Very good.
by the way, just try google search and youtube, you'll see how many issues about brush lag in window.


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