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New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

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Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
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My buttons arent working

Intuos, Intuos Pro, Bamboo, Graphire, etc.
LouisaLib
Posts: 1
Joined: Tue 5. Sep 2017, 13:15

My buttons arent working

Postby LouisaLib » Tue 5. Sep 2017, 13:28

There's probably a simple fix but I'm useless

I started working with my tablet yesterday with no problems and suddenly one of the two buttons on my stylus started performing a different task? Instead of it moving the page when I press it it is now coming up with the brush features like the other button, thought it would fix by disconnecting, closing Photoshop and restarting my laptop but that hasn't worked and I've now discovered that the buttons on my tablet (intuos draw) aren't working at all.

They aren't serious problems as I used to work without them but as I've gotten used to using them it's become incredibly frustrating and more time consuming to get stuff done. Any one know how to fix this please?

wacom5
Posts: 5
Joined: Tue 8. Aug 2017, 14:35

Re: My buttons arent working

Postby wacom5 » Wed 6. Sep 2017, 13:33

Please open the Wacom tablet properties on your computer.
Navigate to the pen tab at the top. There you can change your button properties and which function is linked to each button.

If you recently have downloaded a new driver but did not restart your computer yet, please do it.


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