Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Wacom Intuos Pro 660 will not connect?

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Keithn
Posts: 1
Joined: Thu 7. Sep 2017, 03:31

Wacom Intuos Pro 660 will not connect?

Postby Keithn » Thu 7. Sep 2017, 03:36

Plugged the USB into computer. Nothing detected the tablet. Installed drivers. Nothing again. Tried 2 computers and multiple ports. All that happens is a constant blinking orange light on tablet. Wacom control panel just keeps showing, "no device detected". Using Windows 10

OCDnibwear
Posts: 12
Joined: Thu 31. Aug 2017, 13:54

Re: Wacom Intuos Pro 660 will not connect?

Postby OCDnibwear » Sat 9. Sep 2017, 12:29

Are you able to plug the tablet directly into the back of your motherboard/computer? it seems like the USB connectors you tried plugging into perhaps don't supply enough power to the tablet hence this is why the tablet is blinking orange LED. Either that or you have a faulty USB cable.

Source:
Work on battery power | Wacom Help | (source:) http://101.wacom.com/UserHelp/en/TOC/PTH-860.html
Tablet: Wacom Intuos Pro Large (2017 "Paper Edition")

Code: Select all

Bus 003 Device 006: ID 056a:0358 Wacom Co., Ltd PTH-860 [Intuos Pro (L)]

OS: Archlinux x86_64

wacom4
Posts: 74
Joined: Tue 29. Nov 2016, 09:49

Re: Wacom Intuos Pro 660 will not connect?

Postby wacom4 » Mon 11. Sep 2017, 07:14

This sounds like an issue - please contact your local support team: http://www.wacom.com/support/contact-support


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