Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Wacomo Intuos Pro L is a toy or tool (model 2017)

Intuos, Intuos Pro, Bamboo, Graphire, etc.
qwertydrone1
Posts: 1
Joined: Fri 8. Sep 2017, 22:36

Wacomo Intuos Pro L is a toy or tool (model 2017)

Postby qwertydrone1 » Fri 8. Sep 2017, 22:48

Plastic, on work area, has deformated after 1,5 month in PTH-860N. I have also the old (PTH-851) model and there is any deformation at all.(2 years of work). Any sugestion Wacom?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Wacomo Intuos Pro L is a toy or tool (model 2017)

Postby wacom4 » Mon 11. Sep 2017, 07:49

We are currently handling your case in CAS-724841-X3R2S0.
Please ensure that mails from *@wacom.com reach your inbox.

You can help us be sending a response to our automatic mail with pictures showing the issue. Thanks.


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